Booking and Cancellation Policy
Class enrollments, private lessons, consults, and other services can be cancelled for a 50% refund when cancelled more than 48 hours after purchase.
Class enrollments or private sessions cancelled with less than 48 hours prior to the start of the class or private lesson will only receive a credit on the client account for future classes and services.
Seminars cancelled within 30 days of an event will only receive a 50% refund for the cost of the seminar.
Our classes and seminars are often full and your enrollment keeps another client from filling that spot if you cannot attend. If you are not able to attend a class or seminar after you have already enrolled, please contact the Happy Tails Ranch office as soon as possible.
Clients who no call/no show for classes, privates, events or seminars, or do not schedule purchased services within 48 hours will only receive an account credit for the class, event, service, or seminar.
If repeated no call/no shows occur (more than 2), clients will be required to pay an addition 50% of the class or service cost to reschedule.